Retail Manager

POSITION SUMMARY:The Retail Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities. ESSENTIAL FUNCTIONS:Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.Meets or exceeds all financial plans as set by the Company.Executes all Sales plans as directed by the Company.Opens and Closes the Store.Obtains Manager on Duty responsibilities.Maintains planograms as set by the Corporate Office.Staff the Departments with service oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches, and motivates associates to promote positive customer relations and a productive team-oriented work environment.Resolves customer and associate issues.Carries out Supervisory responsibilities in accordance with the Companys policies and applicable laws, including interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. EXPERIENCE/QUALIFICATIONS:Experience: Minimum of 3-5 years in Retail Management, with responsibility for one or more Sales Departments. KNOWLEDGE, SKILLS, AND ABILITY:Ability to calculate figures and amounts such as discounts, commissions, and percentagesAbility to define problems, collect data, establish facts, and draw valid conclusionsAbility to interpret a variety of other financial, legal, and technical informationAbility to read and analyze certain reports. Ability to write reports and business correspondenceAbility to effectively present information and respond to questions from Managers, associates, customers, and the publicAbility to conduct meetings and presentations to groupsProficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systemsDemonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate StaffDemonstrated use of Team concept of Management TRAVEL REQUIREMENTS:N/A INDEPENDENT JUDGEMENT:Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices. PHYSICAL REQUIREMENTS:Regularly performs computer work, walks, and standsOccasionally sits and lifts up to 50 lbs.Occasionally ascend or descend ladders, stairs, step stools, etc.Occasionally operate machinery and/or power toolsOccasionally operate motor vehicles or heavy equipment.Occasionally work in low or high temperaturesOccasionally work in outdoor elements such as precipitation and wind.Occasionally work in noisy environmentsOccasionally work in hazardous conditions