Collections Associate with French - International Company Barcelona (Barcelona)
2024-04-24
Barcelona, España
Descripción de la oferta
Duración de la oferta: hasta el 23/05/2024.FuncionesAssociate will support not only the region assigned, but also overall collections and Accounts receivables if needed Responsible of coordination with local finance teams, Customer Service, Sales, and Operations. Escalates, if needed, relevant matters to the Order to Cash Supervisor, to ensure regions OtC processes are efficient and compliant and that a positive customer experience is provided to customers. Establishes and keeps good relationship with other teams. A team player. Collections and Accounts Receivables Responsible of the region coordination with the customer, Collections of both overdue, and to be due invoices. Performs cash application processes, AR related management on a timely and accurate manner Follows the region directive to achieve monthly collections target, reduce deductions, clear overdue, and reduce unapplied balances. Performs the region strategies to reduce DSO and past due Invoices while improving customer satisfaction. Ensures dispute escalations are properly handled in a customer friendly manner Responsible of clearing due invoices, this may include investigation and resolution of issues and coordination with both dispute team, regional team, Customer Service, Sales and Operations.Requisitos2-4 years of experience in Order to Cash, Billing and Collections or Customer service Open to work in international environments Fluency in French language and English as business language Excellent interpersonal skills with the ability to influence and develop relations at all levels Flexibility and ownership Team player in an multi cultural environment High degree of orientation in customer service Good negotiation skills High School, Vocational Certificate, Post Secondary Diploma Se ofreceOportunidades de carrera y desarrollo profesional.
Duración de la oferta: hasta el 23/05/2024.FuncionesAssociate will support not only the region assigned, but also overall collections and Accounts receivables if needed Responsible of coordination with local finance teams, Customer Service, Sales, and Operations. Escalates, if needed, relevant matters to the Order to Cash Supervisor, to ensure regions OtC processes are efficient and compliant and that a positive customer experience is provided to customers. Establishes and keeps good relationship with other teams. A team player. Collections and Accounts Receivables Responsible of the region coordination with the customer, Collections of both overdue, and to be due invoices. Performs cash application processes, AR related management on a timely and accurate manner Follows the region directive to achieve monthly collections target, reduce deductions, clear overdue, and reduce unapplied balances. Performs the region strategies to reduce DSO and past due Invoices while improving customer satisfaction. Ensures dispute escalations are properly handled in a customer friendly manner Responsible of clearing due invoices, this may include investigation and resolution of issues and coordination with both dispute team, regional team, Customer Service, Sales and Operations.Requisitos2-4 years of experience in Order to Cash, Billing and Collections or Customer service Open to work in international environments Fluency in French language and English as business language Excellent interpersonal skills with the ability to influence and develop relations at all levels Flexibility and ownership Team player in an multi cultural environment High degree of orientation in customer service Good negotiation skills High School, Vocational Certificate, Post Secondary Diploma Se ofreceOportunidades de carrera y desarrollo profesional.