Boat Parts Manager

Parts Manager/Service AssistantJOIN OUR THRIVING TEAM: A Path to Exceptional Success & Rewarding Growth We are looking for a dedicated parts manager/service assistant to become a part of our growing team! This position will act as the liaison between our company and our customers. The parts manager/service assistant responsibilities include ensuring the customers needs are filled, answering phone requests, coordinating transactions between the company and the customer, and helping with stocking parts & research, overseeing parts inventory, supplying parts to the mechanics.To be a successful parts manager/service assistant, you should possess excellent customer service and communication skills. You should also have the ability to translate customers non-technical descriptions and relate them in a comprehensive and thorough report to the service team. Parts Manager/Service Assistant Responsibilities: Part Lookup/Research Managing & Keeping an organized parts inventory Ordering Parts Assisting with customer parts requests Working with mechanics to understand parts needed for repairs Developing strong customer relationships through the successful management of products and service delivery Maintaining computerized customer profile information Meeting with customers to discuss their requirements and relaying those requirements to the Service Manager Contacting customers in the case of additional work to relay the details and extra costs. Checking warranties and insurance Releasing repaired equipment to the customers and explaining the work done and costs accrued to the customers to ensure their satisfaction and repeat businessParts Manager/Service Assistant Requirements: Work experience and product knowledge Computer literacy and knowledge of office software programs Excellent communication and customer service skills Strong record-keeping skills The ability to understand and relate technical issues to the service team from customers non-technical descriptions Job Type: Full-TimeDay Range: Monday thru Friday 8:30 am-5:00 pm & some Saturdays 8:00 am-12:00 noon Shift-8 hourCompensation: Starting $22 or Depending on you skill level. Expected hours: 40 per week Benefits: Paid vacation after completion of 1 year 401K