Bilingual Customer Service

Tentative Start date: As soon as possiblePermobil is a prominent manufacturer and distributor in the health and disabled community. We provide medical equipment to those in need, such as wheelchair accessories, adaptive devices, hospital beds and more.Advantages:Annual performance reviews for merit increasePro-rated vacations days for 2024- As of January 1st, 2024 17 days vacation (renewed yearly)Sick / Personal daysHealth benefits (medical, dental, vision, and more)RSSP contribution from the companyGreat work environmentCompany eventsCompany incentivesPreferred skills and experience:2-3 years experience in customer service (spoken and written)Call center experience (preferred)Must be fluently bilingual (French and English)Experience in Microsoft office (Outlook)Experience in an ERP systemWorks well under pressure and in a fast-paced environmentSelf-motivated and detail-orientedGood communication skillsTeam playerResponsibilities:Processing quotes/orders/refunds and warranties into ERP systemAssisting customers and sales representatives via phone and email with their inquiries. Our clientele is 90% English and 10% French.Following up on ordersAssisting team members to ensure work is completed in a timely mannerKeywords: #customerservice; #remote; #dataentry; #customerservicerepresentative;Job Types: Full-time, PermanentPay: From $21.63 per hourExpected hours: 40 per weekBenefits:Company eventsDental careExtended health carePaid time offRRSP matchVision careWork from homeSchedule:8 hour shiftDay shiftMonday to FridaySupplemental pay types:Bonus payOvertime pay