Service Introduction Lead-IT

Charlotte, NC, 28243, US
Strategic Staffing Solutions
STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!Strategic Staffing Solutions is currently looking for a Service Introduction Lead-IT for a contract opening with one of our largest clients located in Charlotte, NC!This is aContract Opportunitywith our company thatMUSTbe worked on aW2 Only. No C2C eligibility for this position.Visa Sponsorship is Available ! The details are below.Location: Charlotte, NCDuration: 8+ MonthsTo apply: Please email your resume inWord FormattoBob Cromer at: **************************and Reference Job Order #: ****** orClick the Apply Button.Job Description:rnServes as an interface between the developers and the Project Manager.Serves as an interface between IT and the business.Coordinates the cross-functional team activities.Ensures that quality service is delivered on a timely basis.Maintains strong customer relationships.Assists in the deployment of new applications to the organization and to the support unit.Assists the Service Introduction Lead in evaluating the impact of new applications on the support organization.Assists with delivery of new applications to the organization.Reviews all implemented changes to make sure they have met their objectives.Participates in and monitor the definition and planning of new technology projects or initiatives to implement new services or to redefine the existing ones to improve level of technology infrastructure within the Service Delivery unit.Reviews and manages all changes to the requirements through a formally defined scope change process.Coordinates and monitors the work of all technology teams supporting the Service Delivery unit infrastructure.Insures that project delivery meets business and technical objectives.rnDuties:rnResponsible for working closely with multiple project teams ensuring that project plans are appropriate for production releaseWork with the durable support team to ensure they are ready to receive new functionality following a production releaseEnsuring there is appropriate warranty support in place following production releaseEnsuring completeness of service introduction criteria and taking appropriate actions when required to support the release schedulernTop Skills:rnFull understanding of SDLC eventsGood organization skillsAbility to lead meetings and hold team members accountablernRequired Qualifications:rnUndergraduate degree required in business, math, computer science, engineering, or related discipline with an information technology focus.Minimum of 10 years experience in information technology project management or service delivery across diverse application areas and technologies.rnThe S3Difference:The global mission of S3is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities.The four pillars of our company are to:rnSet the bar high for what a company should doCreate jobsOffer people an opportunity to succeed and change their station in lifeImprove the communities where we live and work through volunteering and charitable givingrnAs an S3 employee, you're eligible for a full benefits package that may include:rnMedical InsuranceDental InsuranceVision Insurance401(k) PlanVacation PackageLife & Disability Insurance PlansFlexible Spending AccountsTuition Reimbursementrn

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