Hostess

A Host/Hostesss duties primarily focus on ensuring the guests have a positive experience as soon as they enter the restaurant. Host/Hostess duties and responsibilities include:Greeting customers as they walk into the restaurantHelping guests with reservations and guiding them to their tableGiving guests accurate wait time estimates and seating them in the waiting areaProviding customers with menus and answering any initial questions they may haveOptimizing seating at different tables to ensure even workload for wait staffAnswering phones and scheduling reservations with large partiesSKILLSHigh school diploma or GEDPrior customer service experience in the hospitality industryPositive attitude and interpersonal skillsGood communication skills and phone etiquetteFlexibility when working alternating shiftsAbility to stand for long periods of timeResy